We can support by English.
How to ship
We send our products to overseas only by EMS( Express Mail Service).
We accept only PayPal for international payment transaction.
carriage and transaction fee
you can check carriage rate : http://www.post.japanpost.jp/int/charge/list/ems_all_en.html
we will charge you PayPal service fee.
PayPal service fee = (the price of goods + EMSpostage) × 3.9% + 40yen
Note: All payments are made in Japanese Yen. Please check with your bank for applicable exchange
Return and exchange are not acceptable for international shippings.
We do not accept the return and exchange according to your convenience and for any reasons.
In case the item is shipped back to Japan due to imposibility to deliver,
carriage for teturn will be charged to you.
Please send the following information via email or contact form.
※please copy&paste following.
name of items or urls.
・name of person
・address and zip code
・email address (PayPal bill notification will be sent to this email address)
After fixed up the postage, You will receive a notification of the total amount to be paid from us via PayPal.
Please check it and proceed with the PayPal payment.
Your order will be shipped out within 5 business days after we confirm our receipt of the total amount.
Please note that your order will be automatically cancelled if we do not receive the total amount within 3 days after we send notification.
Please feel free to contact us if you have any questions.