Overseas Shipping

We can support by English.
我们可以提供英语的服务。

Overseas orders

We accept orders from overseas by e-mail(store@rcnir.com) or Contact Form.

Please let us know the urls of the items or simply attach photos which you want us to quote.

How to ship

We send our products to overseas only by EMS( Express Mail Service).

Payment

We accept TransferWise and PayPal for international payment transaction.

carriage and transaction fee

EMS
you can check carriage rate : http://www.post.japanpost.jp/int/charge/list/ems_all_en.html

TransferWise
Currently, this is the most cheapest way of transfer money internationally.
(There is no extra-charge and they offer us the best exchange-rate.)

PayPal
we will charge you PayPal service fee.
PayPal service fee = (the price of goods + EMSpostage) × 3.9% + 40yen

Note: All payments are made in Japanese Yen. Please check with your bank for applicable exchange

return policy

Return and exchange are not acceptable for international shippings.
We do not accept the return and exchange according to your convenience and for any reasons.
In case the item is shipped back to Japan due to imposibility to deliver,
carriage for teturn will be charged to you.

Procedure

step.1 Order

Please send the following information via email or contact form.

store@rcnir.com | Contact Form

※please copy&paste following.

【order information】
name of items or urls.

【receiver information】
・name of person
・address and zip code
・phone number
・email address (PayPal bill notification will be sent to this email address)

step.2 Payment

After fixed up the postage, You will receive a notification of the total amount to be paid from us via PayPal.

Please check it and proceed with the PayPal payment.

step.3 Ship

Your order will be shipped out within 5 business days after we confirm our receipt of the total amount.

Please note that your order will be automatically cancelled if we do not receive the total amount within 3 days after we send notification.

Please feel free to contact us if you have any questions.
Thank you.