Suspension of Sales to EU Member States
We are currently suspending direct sales and shipping to EU member states in principle.
ROCANIIRU primarily deals in antique art, antiquities, and one-of-a-kind items. These pieces are often fragile, irreplaceable, and vary greatly from item to item in terms of age, usage history, and condition. For that reason, many cannot be managed uniformly under the same standards applied to typical new products—such as product information, safety labeling, inspection of condition upon return, and decisions on resale.
In light of recent developments in Europe—consumer protection regimes, product safety regulations, return requirements, and the increasing complexity of customs and labeling obligations for cross-border transactions—we have determined that businesses handling antique art like ours must take a cautious approach to direct sales to EU member states.
However, we may respond individually to certain customers depending on the circumstances.
We sincerely thank customers in EU member states for the great interest you have shown in our items and for the orders you have placed. Finding ROCANIIRU's antique art and antiquities from distant places has been a great encouragement to us, and we are deeply grateful.
We apologize for any inconvenience to our customers in EU member states, but we hope you will understand this operational policy given the nature of the items we handle.
Please note that we continue to ship to certain European regions outside the EU.
Main regions to which we continue shipping:
United Kingdom, Norway, Switzerland, Iceland, Turkey, Andorra, San Marino, Monaco, etc.
Our multilingual pages will continue to be available as an archive and reference introducing our items.
