terms of service
Terms of Service
These Terms of Service (hereinafter referred to as "Terms") set forth the conditions for using the services (hereinafter referred to as "Services") provided by Rokaniiru (hereinafter referred to as "Company") on this website. Registered users (hereinafter referred to as "Users") are required to use the Services in accordance with these Terms.
Article 1 (Application)
1. These Terms apply to all relationships related to the use of the Services between Users and the Company.
2. The Company may establish additional rules or guidelines (hereinafter referred to as "Individual Provisions") regarding the use of the Services. These Individual Provisions, regardless of their name, form part of these Terms.
3. In case of a conflict between the provisions of these Terms and Individual Provisions, unless otherwise specifically stated, the Individual Provisions shall take precedence.
Article 2 (Registration)
1. Individuals who wish to use the Services must agree to these Terms and apply for registration in the manner prescribed by the Company. Registration is complete when the Company approves the application.
2. The Company may reject registration applications in the following cases, without any obligation to disclose the reasons.
(1) If false information is provided during the application
(2) If the applicant has previously violated these Terms
(3) Other cases where the Company deems registration inappropriate
Article 3 (Membership Registration and Change of Login Method)
Due to the recent increase in fraudulent use of accounts in online shopping, Rokaniiru has updated the login method to the latest standards to ensure safer transactions. Although logging in with only an email address and password is convenient, the Company prioritizes customer safety and has adopted a system that issues a new one-time code to the registered email address each time you log in. Please enter this code to complete the login process.
After logging in, please follow the guidance to proceed with your order. Once the order is complete, we will send an email with information on the shipping date and other details.
Article 4 (Management of User ID and Login Method)
1. Users are responsible for appropriately managing their User ID and information required for login. To ensure the security of customer accounts, the Company has transitioned from the traditional email and password login method to a more secure one-time code method. A new one-time code will be issued to the registered email address each time you log in, and entering this code will complete the login process.
2. The one-time code is valid only once and should not be shared with others. The Company will consider the use of the User ID and one-time code combination as the use by the registered user.
3. The Company assumes no responsibility for unauthorized use or damages resulting from inadequate management of the one-time code, except in cases of intentional or gross negligence by the Company. If unauthorized access is suspected, please contact us immediately.
Article 5 (Usage Fees and Payment Method)
1. Users shall pay the usage fees for the paid parts of the Services as specified separately by the Company and displayed on the website, using the method specified by the Company.
2. If a User delays payment of usage fees, the User shall pay late damages at an annual rate of 14.6%.
Article 6 (Prohibited Acts)
Users shall not engage in the following acts when using the Services:
1. Acts that violate laws or public order and morals
2. Acts related to criminal activities
3. Acts that infringe on copyrights, trademark rights, and other intellectual property rights included in the Services
4. Acts that destroy or interfere with the functions of the Company's or third parties' servers or networks
5. Acts that commercially exploit information obtained from the Services
6. Acts that may interfere with the operation of the Company's Services
7. Unauthorized access or attempts thereof
8. Acts of collecting or storing personal information about other Users
9. Acts of using the Services for unauthorized purposes
10. Acts that cause disadvantage, damage, or discomfort to other Users or third parties
11. Acts of impersonating other Users
12. Advertising, solicitation, or sales activities not authorized by the Company
13. Acts aimed at meeting unknown members of the opposite sex
14. Acts of providing benefits to antisocial forces
15. Other acts that the Company deems inappropriate
Article 7 (Suspension of Service Provision)
1. The Company may suspend or interrupt all or part of the Services without prior notice to Users in the following cases:
(1) When performing maintenance, inspections, or updates to the system
(2) When it becomes difficult to provide the Services due to force majeure such as earthquakes, lightning, fire, power outages, or other natural disasters
(3) When the computer or communication line is stopped due to an accident
(4) Other cases where the Company deems service provision difficult
2. The Company shall not be liable for any damages arising from the suspension or interruption of the provision of Services.
Article 8 (Usage Restrictions and Deregistration)
1. The Company may restrict usage or deregister Users without prior notice in the following cases:
(1) If the User violates any provision of these Terms
(2) If it is found that there is false information in the registration
(3) If the User fails to fulfill payment obligations
(4) If there is no response from the User for a certain period
(5) If there is no usage for a long period
(6) Other cases where the Company deems usage inappropriate
2. The Company shall not be liable for any damages arising from actions taken based on this Article.
Article 9 (Withdrawal)
Users may withdraw from the Services by following the procedures prescribed by the Company.
Article 10 (Disclaimer and Limitation of Liability)
1. The Company does not guarantee that the Services are free from defects, including safety, reliability, accuracy, completeness, effectiveness, suitability for a particular purpose, and security, whether explicitly or implicitly.
2. The Company shall not be liable for any damages arising from the Services. However, if these Terms constitute a consumer contract under the Consumer Contract Act, this disclaimer shall not apply.
3. Even in cases where the disclaimer does not apply, the Company shall not be liable for special damages caused by the Company's negligence (excluding gross negligence), and the compensation amount shall be limited to the amount of the usage fee received from the User.
4. The Company shall not be responsible for transactions, communications, or disputes between Users or between Users and third parties.
Article 11 (Changes to Service Content)
The Company may change the content of the Services or discontinue the provision of the Services without notifying the Users, and shall not be liable for any damages resulting from such changes or discontinuation.
Article 12 (Changes to Terms of Service)
The Company may change these Terms at any time without notifying the Users if it deems necessary. After changes, if the User continues to use the Services, it shall be considered that the User has agreed to the changed Terms.
Article 13 (Handling of Personal Information)
The Company shall handle personal information obtained through the use of the Services appropriately in accordance with the Company's "Privacy Policy".
Article 14 (Notification or Contact)
Notifications or communications between Users and the Company shall be conducted in the manner prescribed by the Company. The Company shall consider the currently registered contact method to be valid and shall send notifications or communications to the said contact method, which shall be deemed to have reached the User at the time of dispatch.
Article 15 (Prohibition of Assignment of Rights and Obligations)
Users may not assign their contractual position or rights or obligations under these Terms to a third party or use them as collateral without the Company's prior written consent.
Article 16 (Governing Law and Jurisdiction)
1. The interpretation of these Terms shall be governed by Japanese law.
2. In the event of disputes related to the Services, the exclusive jurisdiction shall be the court having jurisdiction over the location of the Company's head office.
Article 17 (Contract)
When a member places an order on this site, an email confirming receipt of the order and detailing the order content will be sent from this site. An order from a member is a tentative application for a purchase contract for the goods. Regardless of the payment method and delivery method selected by the member, the application is formally accepted, and the contract is established when the goods are shipped from the Company's warehouse. For orders outside of the Internet, the contract is also established when the Company completes the shipment of the goods after receiving the order.
