privacy policy
Last Updated: September 7, 2024
This Privacy Policy explains how Rokaniiru collects, uses, and discloses your personal information when you access rcnir.com (hereinafter referred to as the "Site"), use the services, make purchases on the Site, or contact us regarding the Site (collectively referred to as the "Services"). Here, "you" and "your" refer to visitors to the Site or users of the Services. Please read this Privacy Policy thoroughly to understand how your information is handled.
Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our privacy practices or for other operational, legal, or regulatory reasons. The revised Privacy Policy will be posted on the Site, and the "Last Updated" date will be updated. We will take measures in accordance with legal requirements as necessary, so please review this policy periodically.
Collection and Use of Personal Information
We collect and use personal information to the extent necessary when you use our Services. The types of information collected vary depending on how you interact with us.
We collect personal information primarily in the following ways:
• Information provided directly by you: such as name, address, phone number, email address, payment information, and account details.
• Information related to service usage: such as device information, IP address, access history, and data automatically collected through cookies.
• Information obtained from third parties: such as from payment processing services, marketing partners, and external services.
Purposes of Using Personal Information
We use personal information for the following purposes:
• Providing and improving services: including product shipping, account management, customer support, and service improvements.
• Marketing and advertising: including providing new product or promotional information, and displaying ads tailored to your interests.
• Security and fraud prevention: including detecting and addressing fraudulent activities or security risks.
• Compliance with legal obligations: including complying with laws and regulations and resolving disputes.
Use of Cookies
We use cookies on our Site to enhance user experience, manage services, and customize advertisements. You can manage cookie settings through your browser, but certain settings may affect the functionality of parts of the Site. For more details, please see our Cookie Policy.
Disclosure of Personal Information
We do not sell or share your personal information with third parties for marketing purposes. Personal information is disclosed only in the following cases:
• Service Providers: We may disclose information to trusted external companies for payment processing, logistics arrangements, IT support, and other purposes necessary for providing our Services. These companies comply with data protection standards similar to ours.
• Legal Compliance: When necessary to fulfill legal obligations or respond to legal requests.
• With Your Consent: Information is disclosed only when we have received your explicit consent and within the specified scope.
User-Generated Content
Product reviews or user-generated content within the Services may be made public. Please verify the privacy and security of such content yourself. We are not responsible for the use or management of publicly disclosed content.
Links to External Services
Our Site may contain links to external services. The privacy policies and terms of use of the linked sites may differ from ours, so please check them in advance. We are not responsible for the content of external services.
Children's Data
Our Services are not designed for children. We do not intentionally collect personal information from individuals under the age of 16. If it is found that children's information has been collected, please contact us, and we will promptly delete it.
Security and Retention of Information
We take appropriate measures to protect the security of personal information but cannot guarantee complete security. The retention period for data is limited to the extent necessary for compliance with legal obligations and the provision of services.
Your Rights
You have the right to access, correct, delete, and restrict the processing of your personal information. These rights can be exercised through our contact details. We will respond to your requests promptly and appropriately.
Complaints
If you have any dissatisfaction or questions about our privacy practices, please contact us using the contact details below. We will make every effort to address the issue appropriately.
International Users
We may process your personal information not only within Japan but also on servers or by staff located overseas. When transferring data outside the European Economic Area (EEA), we take strict measures to ensure that the local data protection standards provide protection equivalent to that of the EEA. Specifically, we use measures such as the Standard Contractual Clauses approved by the European Commission to ensure that your personal information is adequately protected.
Contact Information
For privacy-related inquiries, please contact us at:
Email: store@rcnir.com
Address: Sakyo-ku, Kagagaya Honenin-cho 84, Kyoto-shi, JP-26, 606-8421, JP
Your personal information is managed by Rokaniiru.
